Privacy Policy

We may collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, postal address, date of birth, and student ID.
• Academic Information: Academic records, attendance, performance data, and enrolment details.
• Parent/Guardian Information: Contact details, relationship to student, and emergency contacts.
• Technical Data: IP address, browser type, device information, pages visited, and usage statistics.
• Communication Data: Messages sent via contact forms, enquiry forms, or email.
• Cookies & Tracking: Information collected through cookies and similar technologies (see Cookies section).

We collect information through:

• Online forms (admissions, contact, enquiry, campus tour requests)
• Account registration and portal logins (if applicable)
• Direct communication (email, phone, in-person)
• Automated technologies such as cookies, web beacons, and analytics tools
• Third-party service providers supporting our educational operations

We use the information we collect for legitimate educational and administrative purposes, including:

• Processing admissions applications and enrolments
• Providing educational services and managing student records
• Communicating with parents, students, and staff
• Responding to enquiries and providing support
• Improving our website, services, and user experience
• Sending important updates, newsletters, and event information (with consent where required)
• Complying with legal and regulatory obligations
• Ensuring the safety and security of our community

We do not sell, rent, or trade personal information. We may share information only in the following limited circumstances:

• With trusted service providers who assist in operating our website and school systems (under strict confidentiality agreements)
• With educational authorities or government bodies when required by law
• To protect the rights, safety, or property of EduNova, our students, or others
• In connection with a school merger, restructuring, or transfer of assets (with appropriate safeguards)
• With your explicit consent

We use cookies and similar technologies to:

• Ensure the website functions properly
• Remember your preferences
• Analyse site traffic and improve performance
• Provide a better user experience

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security reviews.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take precautions when sharing personal information online.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable regulations. When data is no longer needed, it is securely deleted or anonymised.

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request data portability

To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable law.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice.

We encourage you to review this policy periodically.